Director of International Patient Services
City of Hope Medical
Roxanna began her nursing career working as an oncology nurse. She graduated from the California States University, Los Angeles, with Bachelor of Science degree in Nursing and later achieved the Master degree in Healthcare Administration from the University of La Verne. Roxanna started working at the City of Hope in 2005, as the Administrative Nursing Supervisor and then a Clinical Nurse Manager for the Ambulatory Nursing Clinics. Roxanna has successfully implemented policies and process for nursing departments improving patient care, throughput and patient outcome. With her clinical knowledge, leadership skills, and compassion to help patients, Roxanna strives for her team to provide excellent service experience for our international patients. Roxanna was born in Hong Kong, fluent in Chinese and English.
Remember the mission to reach the moon? In 1962, President JFK set forth a vision. He initiated a movement that outlived him! Even in his death, the mission was accomplished seven years after his famous speech. Now we’re on a five-year mission, and it's not about us. This is a mission for you – the individual, the stakeholder, the employer healthcare and benefits professional. Join the mission to reduce costs, reimagine culture, and reinvent care.
Care
Moonshot #3
Provide 40% of healthcare services virtually and through technology by 2025.