*Please note that mugs are limited, so start referring ASAP! All 5 colleagues must register for the conference. Cartoons and mugs will be sent to qualifying attendees after the conference.

Kate Brown

Center for Health Innovation Leader

Mercer

Kate Brown leads Mercer's Center for Health Innovation (CHI), a group within the U.S. Health business dedicated to driving innovation that works for our employer clients. Kate is responsible for creating and executing on Mercer’s innovation roadmap, and was instrumental in the creation of Mercer’s latest point of view, Reinvent for Value. Kate’s current focus areas include how digital health companies are accelerating change in healthcare, how technology is reshaping care delivery, and the role of the consumer in benefits. During her tenure as the CHI leader, Kate has expanded Mercer’s innovation portfolio with several key initiatives that benefit employer plan sponsors, including QualPic, a diagnostic tool employers can use to assess quality and value in their health plans.

Speaker Questionnaire
What is the biggest thing you learned in 2020?

The best ways to separate work and home life.

What do you feel are the two most important benefits or areas that need to be a top priority in 2021?

Virtual care and behavioral health.

Can you share a story on an area of your healthcare program or employee benefits where you were able to create significant savings or stop costs from rising?

Using Mercer's QualPiC tool, we've helped employers identify where opportunities exist to deploy quality-focused value-based care strategies that lead to savings for employers.

If you could automatically receive a 10-20% reduction in costs in three areas/programs, what would your dream list be?

Total medical spending, pharmacy spend, diabetes care.

What is the most innovative program you will focus on in 2021 and/or 2022?

Delivery of care at home.

How are you re-imagining corporate culture & well-being?

Well-being (and a healthy corporate culture) need to be central to an employer’s benefit and value proposition. I believe we are shifting from a world in which well-being is considered ancillary to core benefits, to one in which well-being is more than just implementing point solutions to “check a box”.

What virtual care solutions did you roll out during the pandemic? How valuable were they and why?

If you look at our 3 Moonshots - Costs, Culture, and Care; In one sentence, tell us what would be something positive for us to take from 2020 and bring into this new year?

In 2020, many people learned or reinforced the ability to “get comfortable being uncomfortable” – I hope we continue to learn and grow from such discomfort to create a better world for all.

What are your top priorities for employee health and well-being in 2022?

Expanding access to healthcare, especially through virtual care channels.

What are the most innovative programs that you will focus on in 2022 and 2023?

Virtual first care, particularly those that enable in-home access to necessary medical care.

Looking at our three moonshots surrounding costs, culture, and care, which do you align with the most? What are you doing in this area?

Definitely care - the moonshot to use virtual channels and technology to deliver 40% of care in those manners is hugely aligned with how Mercer thinks about the future of healthcare, and it's where we see significant opportunities for employer plan sponsors.

If you could automatically receive a 25% reduction in costs in three areas/programs, what would your dream list be?

Total cost of care, total cost of care, total cost of care!

Is there an area where you were able to either create savings or stop costs from rising?

Are you doing anything to reimagine corporate culture and wellbeing?

If there were two physical solutions that could be turned into virtual or remote care instead, what would those be?

Routine prenatal care, and at-home ultrasounds.

If you look at our 3 Moonshots - Costs, Culture, and Care; In one sentence, tell us what would be something positive for us to take from 2020 and bring into this new year?

In 2020, many people learned or reinforced the ability to “get comfortable being uncomfortable” – I hope we continue to learn and grow from such discomfort to create a better world for all.

Sessions Speaking

Cutting the Fat in Virtual Care

April 28, 2022
11:00 am
-
11:50 am

The remote workforce is here to stay. Add to that Omicron and future variants, and you’ll realize that virtual care will play a major role in the delivery of healthcare for employees. How do you make sure your virtual solutions are not being run in silos, or do not end up unused, or worse, end up driving healthcare costs up because they do not really help prevent or manage employee health conditions? Are your plan members using these solutions? Are they enjoying them? Learn what results your virtual solutions should be delivering and what makes a solution employee-friendly.

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Sponsors

1 Conference. 3 Moonshots.

Remember the mission to reach the moon? In 1962, President JFK set forth a vision. He initiated a movement that outlived him! Even in his death, the mission was accomplished seven years after his famous speech. Now we’re on a five-year mission, and it's not about us. This is a mission for you – the individual, the stakeholder, the employer healthcare and benefits professional. Join the mission to reduce costs, reimagine culture, and reinvent care.

Costs

Moonshot #1​

Reduce employer healthcare and benefits costs by 25% by 2025.​

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Culture

Moonshot #2​

Reimagine engagement and well-being.

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Care

Moonshot #3

Provide 40% of healthcare services virtually and through technology by 2025.​

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