What is the biggest thing you learned in 2020?
Your house can be your oyster.
What do you feel are the two most important benefits or areas that need to be a top priority in 2021?
Mental health and a hybrid approach focusing on safety and wellness
Can you share a story on an area of your healthcare program or employee benefits where you were able to create significant savings or stop costs from rising?
Creating significant savings or illustrating savings in a wellness program is no easy feat and harder when it is not integrated into the health plans. One of the primary ways to create the bridge to significant savings is making sure preventive services are being utilized across all age bands and genders! I always focus on preventive services because (a) they're covered at 100% for employees, and (b) they create positive claims experience for the employer. The main reason to push preventive services is this: early detection! When a chronic condition or disease is detected early in its stages, it is less costly to treat versus being detected in the late stages.
If you could automatically receive a 10-20% reduction in costs in three areas/programs, what would your dream list be?
Reinvesting those savings into engagement strategics to boost employee morale and reshape workplace culture that removes the stigma that comes with mental health. Also, to really broaden a program that includes diversity, equity, and inclusion efforts.
What is the most innovative program you will focus on in 2021 and/or 2022?
Virtual wellness services with focus on mental health, engagement and social wellness.
How are you re-imagining corporate culture & well-being?
Really envisioning hybrid programs that are virtual, structured in a way that can be modified quickly and cost-effective. Virtual wellness is a must now as is the importance of recognizing that employees want to feel safe in the workplace. Just focusing on wellness isn't enough nor is it effective for the enterprise goals of a company.
What virtual care solutions did you roll out during the pandemic? How valuable were they and why?
Almost immediately, mental health counseling benefits such as employee assistance programs and mobile applications that could help sustain a wellness program have been crucial! Meeting where people were during the pandemic was key because it made sure that no one was isolated and that there was a social connection between everyone in the workplace.
If you look at our 3 Moonshots - Costs, Culture, and Care; In one sentence, tell us what would be something positive for us to take from 2020 and bring into this new year?
Always expected the unexpected, because no one knows that the new year holds for us, and we should not bother predicting it and enjoy the present.
What are your top priorities for employee health and well-being in 2022?
What are the most innovative programs that you will focus on in 2022 and 2023?
Looking at our three moonshots surrounding costs, culture, and care, which do you align with the most? What are you doing in this area?
If you could automatically receive a 25% reduction in costs in three areas/programs, what would your dream list be?
Is there an area where you were able to either create savings or stop costs from rising?
Are you doing anything to reimagine corporate culture and wellbeing?
If there were two physical solutions that could be turned into virtual or remote care instead, what would those be?
If you look at our 3 Moonshots - Costs, Culture, and Care; In one sentence, tell us what would be something positive for us to take from 2020 and bring into this new year?
Always expected the unexpected, because no one knows that the new year holds for us, and we should not bother predicting it and enjoy the present.
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