What is the biggest thing you learned in 2020?
Plato said, "Necessity is the mother of Invention." The challenges in 2020, have better prepared us to embrace the necessary changes in healthcare.
What do you feel are the two most important benefits or areas that need to be a top priority in 2021?
(1) Adopting benefit customization to attract and retain key talent in your organization; and (2) Actionable data - data is king, queen and the full royal court. Without actionable data, #1 is not attainable. Employers are prioritizing strategies addressing behavioral health, voluntary benefits and virtual care/telemedicine.
Can you share a story on an area of your healthcare program or employee benefits where you were able to create significant savings or stop costs from rising?
If you could automatically receive a 10-20% reduction in costs in three areas/programs, what would your dream list be?
Specialty and orphan drug spend, hospitalization costs, and musculoskeletal.
What is the most innovative program you will focus on in 2021 and/or 2022?
Impact of genomics in healthcare and aggregating/integrating point solution care.
How are you re-imagining corporate culture & well-being?
Aggregating and integrating employee benefits to improve employer and employee experience.
What virtual care solutions did you roll out during the pandemic? How valuable were they and why?
Integrated -care navigation, advanced primary care, behavioral health, musculoskeletal, coaching, COVID support. Extremely valuable to employee/dependent population.
If you look at our 3 Moonshots - Costs, Culture, and Care; In one sentence, tell us what would be something positive for us to take from 2020 and bring into this new year?
True innovators strive to balance impact - Impact to Cost, Impact to Culture, and Impact to Quality Care. The backbone of health care is primary care, COVID shed light on the need for quality primary care.
What are your top priorities for employee health and well-being in 2022?
What are the most innovative programs that you will focus on in 2022 and 2023?
Looking at our three moonshots surrounding costs, culture, and care, which do you align with the most? What are you doing in this area?
If you could automatically receive a 25% reduction in costs in three areas/programs, what would your dream list be?
Is there an area where you were able to either create savings or stop costs from rising?
Are you doing anything to reimagine corporate culture and wellbeing?
If there were two physical solutions that could be turned into virtual or remote care instead, what would those be?
If you look at our 3 Moonshots - Costs, Culture, and Care; In one sentence, tell us what would be something positive for us to take from 2020 and bring into this new year?
True innovators strive to balance impact - Impact to Cost, Impact to Culture, and Impact to Quality Care. The backbone of health care is primary care, COVID shed light on the need for quality primary care.
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