Chris Waugh

Vice President, Chief Innovation Officer

Sutter Health

As Sutter Health’s first Chief Innovation Officer, Chris Waugh applies his extensive experience in human-centered design to guide the integrated network’s innovation strategy. Human-centered design is a creative approach that seeks personalized solutions to meet individual needs — understanding people and their behaviors, identifying trends and exploring solutions that improve a person’s healthcare experience — in order to make healthcare more usable and accessible for patients, doctors and nurses. Before joining Sutter Health, Waugh held entrepreneurial leadership roles at IDEO, a globally regarded Bay Area design and innovation firm, and was vice president of design at One Medical Group in San Francisco where he helped create a culture of innovation. Waugh graduated from Fort Lewis College in Colorado, with bachelor’s degrees in international business and French.

Speaker Questionnaire

What are your top priorities for employee health and well-being in 2022?

What are the most innovative programs that you will focus on in 2022 and 2023?

Looking at our three moonshots surrounding costs, culture, and care, which do you align with the most? What are you doing in this area?

If you could automatically receive a 25% reduction in costs in three areas/programs, what would your dream list be?

Is there an area where you were able to either create savings or stop costs from rising?

Are you doing anything to reimagine corporate culture and wellbeing?

If there were two physical solutions that could be turned into virtual or remote care instead, what would those be?

If you look at our 3 Moonshots - Costs, Culture, and Care; In one sentence, tell us what would be something positive for us to take from 2020 and bring into this new year?

Sessions Speaking

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1 Conference. 3 Moonshots.

Remember the mission to reach the moon? In 1962, President JFK set forth a vision. He initiated a movement that outlived him! Even in his death, the mission was accomplished seven years after his famous speech. Now we’re on a five-year mission, and it's not about us. This is a mission for you – the individual, the stakeholder, the employer healthcare and benefits professional. Join the mission to reduce costs, reimagine culture, and reinvent care.